Returns & Refunds Policy
Unused products may be returned within 14 days at your own expense.
Used or hygiene-sensitive products (e.g. opened bait, worn clothing) are excluded.
Refunds are processed within 7 days after receipt of returned goods.
To initiate a return: contact warehouse@dutchtackle.com with your order number and reason for return.
Defective or damaged products fall under the statutory 2-year warranty. This ensures products must be as described, fit for purpose and of satisfactory quality under EU and UK consumer law.
(EU) Returns must be sent to:
Dutch Tackle Company B.V., De Werf 40 C, 8401 JE Gorredijk, The Netherlands.
(UK) Returns must be sent to:
PB Products/Mr. J. Greenall – 55 Brittania Road, CW8 2FR, Cuddington – United Kingdom